Depending on my Internet connection speed? How on earth could my internet connection speed have anything to do with how clogged up the AT&T server is? It's the difference between transferring my login and password in 100ms or 200ms big deal! This is a disingenuous message and just shows how stupid AT&T thinks their users are. Our site is slow! So instead of fixing it, or just suggesting that we know it's slow, please be patient, (which would actually be OK with me, it's at least honest) they LIE to you and suggest that it's somehow your fault that it's taking them forever to look you up in their overtaxed database. While this message is displaying it's entirely their server which is churning away blowing smoke out it's ears, it has nothing whatsoever to do with you or your internet connection. Over modem or cable modem the difference would be measurable, but meaningless. Blame the user for your stupid, loose the user to another company. As soon as another company gets a contract for the iPhone AT&T will feel the breeze as the air rushes into the james sized hole I'll leave on their ledger books.
Unless, of course, they completely turn around their entire corporate culture before my contract runs out, which is entirely possible however improbable it might be...
PS...
Guess my internet connection is too slow as this is all I can get from their server ;) In all fairness it is another iphone pre-order rush which is causing this to be this bad, I guess they really dont want to sell me one. My original 4gig phone is getting a little long in the tooth and really deserves an upgrade!
JT (unauthenticated)
Jun 9, 2009 1:45 PM
This has long been a gripe of mine. Completely insulting to intelligence of their customers. You so hit the nail on the head with this one.